PRIVACY POLICY:
Welcome to www.richardmoss.com (the “Site”).
We understand that privacy online is important to users of our Site, especially when conducting business.
Explained in this section is our policy regarding any personal information you might supply to us when you visit our Site.
Our Policy was developed as an extension of our commitment to combine the highest-quality products and services
with the highest level of integrity in dealing with our visitors and users. This Policy is designed to
assist you in understanding how we collect, use and safeguard the personal information you provide to us and
to assist you in making informed decisions when using our Site and our products and services.
What information do we collect from you?
In order to better provide you with numerous products and services, our Site collects two types
of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable
Information. Our primary goal in collecting information from you is to provide you with a smooth,
efficient and customized experience while using our Site.
Personally Identifiable Information:
This refers to information that lets us know the specifics of who you are. Personal
information is requested when you register with us, order a product or service, fill out surveys and correspond
with us. This information might include your name, mailing address, telephone number, email address and
other identification and contact information. If you choose to purchase products or services over the Site,
you may need to give personal information and authorization to obtain information. For example, you may need
to provide the following information:
· Name · Mailing address
· E-mail address
· Credit card number and expiration date
· Home and/or business phone number
· Other personal information (e.g., gender and age, mother's maiden name)
With this information, we can process your order.
Non-Personally Identifiable Information:
This refers to information that does not by itself identify a specific individual.
We gather certain information about you based upon where you shop on our Site in several ways.
This information is compiled and analyzed on both a personal and an aggregated basis. This information
may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which
URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address.
A URL is the global address of documents and other resources on the World Wide Web. An IP address is an
identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”)
network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the
IP address of the destination. In other words, an IP address is a number that is automatically assigned
to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer.
Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide our visitors with a superior
customized online experience. Broadly speaking, we use personal information for purposes of administering
our business activities, providing customer service and making available other products and services to our
visitors and users. Occasionally, we may also use the information we collect to notify you about important
changes to our Site, new services and special offers we think you will find valuable. The lists used to send you
product and service offers are developed and managed under our traditional corporate standards designed to
safeguard the security and privacy of our users’ personal information.
We may perform statistical analyses of aggregate customer behavior. This allows us to
measure relative customer interest in the various areas of our Site for product development purposes. Any
information we collect is used for our own internal purposes to improve the content of our Site, to enhance users'
experiences when visiting our Site, to customize the content and/or layout of our pages, and to provide the
services required by an individual customer. Limited demographic data may also be collected at our Site
from a third party advertising server, who provides us with the zip code and area code associated with a
visitor’s server, along with pages viewed on our Site. We may receive summary, but not individual,
reports from a third party ad server, which will tell us how many ads were presented and clicked upon.
We gather information in the following ways:
Shopping: We collect IP addresses for the purposes
of system administration, to gather broad demographic information, to enable ads to be served on our Site, to
report Non-Personally Identifiable Information to our advertisers and to monitor the level of activity on our
Site. We collect information from visitors to our Site regarding the referring URL, your IP address,
which browser you used to come to the Site, the country, state and telephone area code where your server is
located, the pages of our Site that you viewed during your visit and any search terms entered on our Site.
Ordering:
When you order from us, we collect personally identifiable information from you.
If you order one of the products or services appearing on our Site, we will, collect and maintain your name,
email address, mailing address, telephone number, product selections, credit card number, order number, referring
URL, and IP address. We collect this, and other information, as disclosed in this Policy, in order to submit
your order to the appropriate merchant to fill, to communicate with you about your order and to send you
promotional materials. Before clicking on Submit Order, review your order carefully and make any changes
and additions to the information it contains. You will receive an email confirming your order. Most emails are
delivered within 24 hours but some make take longer due to delays on the Internet or with your internet service
provider. You may not receive an email if you do not fully complete your order through to the Thank You page or
if you have a spam filter on your computer. Some of our product suppliers require that we forward your email
address to them for the purpose of communicating directly with you regarding your order for their products. With
these specific suppliers we provide your email address in addition to all other information to enable them to
ship and bill your order.
Online Surveys and Polling:
In order to improve our services to you, we ask some of our customers to voluntarily complete
surveys, which may be collected by an independent third party. Individual survey answers are confidential,
although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not
wish to participate in a survey, simply decline to participate when asked.
Newsletters & Promotional Emails:
We may offer free electronic newsletters, and promotional emails as a service to our prior
customers. We may send you newsletters and emails periodically listing current specials and deals.
Cookies:
We currently use cookies in the operation of our Site to limit the number of times we show you
a pop-up window. If we did not use them you would be shown a new pop-up window each time you accessed the
same page.
Contact Information and Third Party Data:
If you contact us by telephone, email or letter, we may keep a record of your contact
information, correspondence or comments. If you report a problem with our Site, we may collect such
information in a file specific to you. If you contact us through our feedback area or by calling one of our
customer service representatives, we ask for your name and email address in order to send you a reply.
If other users or third parties send us correspondence about your activities or purchases on our Site, we may keep
the information in a file specific to you.
Advertising:
We may display advertisements. By knowing a little about you, we will be able to deliver
more relevant advertisements and content to you in the form of targeted banners and promotions. For example,
advertisers may give us an advertisement and tell us the type of audience they want to reach. We may take
the advertisement and include it in an email to prior customers meeting that criteria. We may, in the future,
also have a third party advertising server display ads linked to certain search terms that you have entered, or to
certain pages that you are viewing. In this process, third parties will never have access to individual
account information; only we have access to individual accounts. Additionally, we may share aggregated data
with advertisers. We also track customers’ traffic
patterns throughout their online sessions, including which pages a customer views while using our Site.
This information is ultimately stored in the form of store categories, and, in some cases, specific URLs.
We use your IP address to diagnose problems with our servers and software and to administer our Site.
We may share aggregated statistics about pages viewed on our Site and sales and other shopping
information with third parties. Our Site is not intended for the use of children.
We do not knowingly market to, or solicit data, from children.
Who is collecting your information?
We may, in the future, use a third party ad server to serve ads on our Site. They may
place their own “cookie” on your computer to help those ads to run. However, we will not provide
them with any of your Personally Identifiable Information. For more information about the information they
may collect, please see the section “Cookies” below. We may also in the
future use a third party surveyor to run optional surveys for our Site. That surveyor would collect
Non-Personally Identifiable Information for the sole purpose of providing reports to us about our shoppers’
interests and opinions.
This document only addresses the use and disclosure of information we collect from you.
We encourage you to ask questions and to be very cautious before you disclose your personal information to others.
With whom do we share your information and what are your choices regarding collection,
use and distribution of your information?
The information collected by our Site is used
only for the limited purposes of processing orders, keeping you informed about your order status, for statistical
purposes for improving our Site and to notify you of products or special offers that may be of interest to you.
We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your
order, deliver your order and deliver promotional emails to you from us. For example, we must release your credit
card number to confirm payment; and release your mailing address information to the delivery service to deliver
products that you ordered.
We may sell, trade or rent your personal information to others. However you may
“opt-out” by following the instructions below. We may also provide Non-Personally Identifiable
Information about our customers’ sales, traffic patterns and related Site information to third party
advertisers, but these statistics do not include any Personally Identifiable Information. Moreover, we may
release account information when we believe that such release is reasonably necessary to enforce or apply our
Web Site Terms of Use Agreement or to protect the rights, property and safety of our users, others and ourselves.
Your credit card information is necessary to process your orders today, and we will not sell, trade or rent your
credit card information to others.
We may transfer and otherwise share the
information you provide to us available to select partners and third parties. This will allow these third parties
to contact you and provide you offers and other information that they think will be valuable to you. However, if
you would like us to stop providing your information to these third parties, please send a "do not
share" request to ceo@permissioninteractive.com
From time to time, we may be
required by law enforcement or judicial authorities to provide Personally Identifiable Information to the
appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court
order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement
agencies in identifying those who use our services for illegal activities. We reserve the right to report to law
enforcement agencies any activities that we in good faith believe to be unlawful.
We may from time to time send you email or other communications regarding current
promotions, specials and new additions to our Site.
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